Win32_Service StartMode 'Unknown'

[Matt]

Hello,
I'm in need of some troubleshooting tips regarding some instances of the
Win32_Service class wherein the StartMode (and other properties) appear via
WbemTest (and other methods) as 'Unknown', but viewing the same service
properties via the services snap-in display as 'Automatic'. I have attempted
restarting the service(s) that display StartMode as 'Unknown', followed by
restarting WMI, followed by rebooting the machine, and all have failed to
rectify the problem.

Thanks,

Matt

[Jialiang Ge [MSFT]]

Hello Matt

I do not seem to find services whose StartMode is Unknown in wbemtest in my
Windows 7 machine.

Is there anything special with that service? Is it a Microsoft built-in
service or made by some third parties?

Does it help if you re-install the Windows service?

What's your current OS version?
- I will check whether it's a issue fixed in newer OS.

Does the service display its start mode correctly in wbemtest on other
machines? What about Windows 2003/XP and Windows Vista/7?
- this can help to narrow down whether the issue is caused by OS
environment, or the service itself, or the specific machine.

If you elevate the process of wbemtest, do you still see the problem?

Regards,
Jialiang Ge (***@online.microsoft.com, remove 'online.')
Microsoft Online Community Support

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[Jialiang Ge [MSFT]]

Hello,

I am writing to check the status of the issue on your side. Would you mind
letting me know the result of the suggestions? If you need further
assistance, feel free to let me know. I will be more than happy to be of
assistance.

Have a great day!

Regards,
Jialiang Ge (***@online.microsoft.com, remove 'online.')
Microsoft Online Community Support

=================================================
Delighting our customers is our #1 priority. We welcome your comments and
suggestions about how we can improve the support we provide to you. Please
feel free to let my manager know what you think of the level of service
provided. You can send feedback directly to my manager at:
***@microsoft.com.

This posting is provided "AS IS" with no warranties, and confers no rights.
=================================================